Terms and Conditions
Save this version (TXT) · 2026-11-03
Business terms for e-Rechnung Inbox, version of 3 November 2026. The German contract text governs.
Provider: OzyCore GmbH, Kreuzberger Ring 24, 65205 Wiesbaden (brand: e-Rechnung Inbox).
§ 1 Scope of service
The service is for businesses as defined by section 14 BGB. The person acting for an organization must be authorized to represent it. Individual agreements take precedence. The confirmed order determines scope and price. The DPA takes precedence for processing customer data on instructions.
§ 2 Invoice receipt and validation
The customer may use the service for its organization during the contract. The plan determines intake channels, users and volume. At the limit, uploads and API submissions are rejected and emailed documents may be held until released. The customer monitors its inbox and deadlines. Technical validation covers supported profiles. Check OCR results and booking suggestions against the original. The recipient must import a DATEV export file.
§ 3 Free trial and paid orders
Registration and plan selection do not create a paid subscription. The trial lasts 14 days and ends without a charge unless the customer separately places a paid order. The customer confirms the paid plan in the available checkout after checking the plan, total price for the selected period and payment method.
§ 4 Term, changes and cancellation
Paid orders follow the billing period and renewal terms shown at checkout. Customers may cancel at period end in billing settings or by contacting the provider. Termination for good cause remains available. Changes to price or principal services require agreement. Silence or continued use does not establish acceptance of new terms.
§ 5 Data, switching and contract end
Customers retain their rights to originals and must have authority to submit them. They may request return of their data and assistance with switching providers through support. The organization should secure originals and necessary exports in time. The DPA governs return and deletion of personal data processed on instructions. Customer retention duties continue independently of the contract term. Original storage is available during active membership. After the paid period or free trial ends, customers have one month (30 days) to export their documents and then retain them under their own responsibility.
§ 6 Operation, defects and liability
Customers must protect account access. Report service faults and misdirected documents to support, identifying the affected function. In the event of specific abuse, OzyCore may secure the affected access to the extent necessary. Statutory rules apply to defects, liability and jurisdiction.
§ 7 Switching providers
Request switching or return through support. Notice is at most two months and transition normally at most 30 calendar days, subject to statutory extensions. Data remains retrievable for at least 30 days after switching. Transfer covers stored originals, invoice metadata and available exports in supported open formats.
Data return: scope, formats and costs
Organization administrators can start invoice return under Archive without upgrading or a separate export charge, including in billing read-only mode. It includes invoices in all workflow states, stored originals and attachments, invoice, supplier, audit and export-job metadata, and their own contract evidence. Originals retain their stored formats, especially XML and PDF; metadata uses UTF-8 JSON in ZIP parts. Each part is limited to 64 MiB, with continuation parts and no overall 500-invoice cap. SHA-256 checksums and COMPLETE.json in the last part help verify the downloaded parts. The browser must allow multiple downloads. Generated DATEV and other export files remain separately available in export history, and billing documents under Payments. Credentials, other users’ profiles and internal trade secrets are excluded from this invoice return. A complete raw-email collection or transactionally consistent database snapshot is not promised. Contact support for broader statutory data-return or switching rights and assistance. No higher plan purchase is required.
§ 8 Permitted content and reports
Submit only business documents you are authorized to process. Security and format checks can hold a file. Report illegal content or contest restrictions to info@ozycore.de with the document reference and reasons. OzyCore reviews the matter and communicates its decision and reasons where legally permitted.
§ 9 Language, existing contracts and changes
The contract language is German. Translations assist use. Individual agreements and mandatory law take precedence. New terms replace existing agreements only after active acceptance. Acquired rights and paid periods are preserved.