— FAQ —
FAQ — e-Invoicing obligation and e-Rechnung Inbox
— FAQ —
Questions before you start
Isn't a PDF also an e-invoice?
A plain PDF contains no structured invoice data, so it is not an e-invoice on its own. ZUGFeRD combines a PDF view with embedded XML data. XRechnung is an XML-only format.
Do I need to forward my existing email?
No. You receive a separate address just for invoices, such as yourname@e-rechnung-inbox.de. Your existing business communication stays unchanged. With a suitable plan, you can also connect your own domain for receiving invoices.
We use DATEV. Does this fit?
You can export DATEV-CSV and a ZIP package with the original documents for your tax advisor. Direct transfer to DATEV Unternehmen online is not yet enabled. CSV export is available independently.
What about Kleinunternehmer?
Kleinunternehmer must also be able to receive e-invoices from 2025. The receiving mandate applies regardless of revenue or size. You may still send as before.
Can I write invoices with this?
Deliberately no. e-Rechnung Inbox is strictly a receiving and validation system. For outbound, we recommend lexoffice, sevDesk or your existing ERP.
Where is my data stored?
Primary invoice storage is configured in Frankfurt. Support, network and log processing by providers may take place elsewhere. Contact us for information about recipients and a copy of applicable transfer safeguards.